Help Center: AeroDrop

Complete guide to using AeroDrop with your Shopify store

General Questions

What is AeroDrop?

It’s designed for beginners, small businesses, and growing Shopify stores looking for stress-free product sourcing and automated fulfillment.

Who is AeroDrop for?

It’s designed for beginners, small businesses, and growing Shopify stores looking for stress-free product sourcing and automated fulfillment.

Do I need technical knowledge to use AeroDrop?

No. AeroDrop is beginner-friendly and requires no coding or advanced setup.

Integration & Setup

How do I connect AeroDrop to my Shopify store?

You can connect your Shopify store in just two clicks via the AeroDrop app page. No coding required.

Can I import products to my Shopify store with one click?

Yes. AeroDrop offers instant one-click product import, complete with titles, descriptions, and images.

Can I edit product details before publishing them?

Yes. You can edit titles, descriptions, and prices inside the AeroDrop dashboard before syncing with your Shopify store.

Product Sourcing

Where do AeroDrop products come from?

AeroDrop sources from trusted suppliers with a wide variety of trending products.

Do I need to order in bulk (MOQ)?

No. AeroDrop has no minimum order quantity (MOQ). You only pay when customers place orders.

Can I request custom product sourcing?

Yes. AeroDrop supports unique sourcing requests for niche, lifestyle, or fashion products.

Branding & Customization

Does AeroDrop support custom branding?

Yes. You can get custom packaging and branding options to make your store stand out.

Is white-label packaging available?

 Yes. You can request branded or neutral packaging for your products.

Can AeroDrop help me build a fashion/lifestyle brand?

 Definitely, AeroDrop is built to support niche stores with personalized branding.

Fulfillment & Shipping

How does order fulfillment work?

AeroDrop automatically syncs orders, tracks shipping, and fulfills them in real time.

Can I track my shipments?

Yes. AeroDrop provides real-time shipping updates inside your dashboard.

What shipping options are available?

Shipping depends on the product supplier, but AeroDrop ensures reliable delivery and transparent updates.

Performance & Growth

How can I track store performance with AeroDrop?

You get live insights into orders, earnings, and product trends to optimize your pricing and product mix.

Does AeroDrop help me scale my business?

Yes. It’s built to help you start small and scale big with real-time analytics and easy product management.

Can I see what products are performing best?

Yes. AeroDrop provides a live view of your top-selling products.

Pricing & Payments

Is AeroDrop free to use?

You can install AeroDrop for free from the Shopify app store. Premium features may require a subscription.

Do I need to pay suppliers upfront?

No. You only pay for products when customers order them (dropshipping model).

 

Support & Troubleshooting

What if I face issues during setup?

AeroDrop has 24/7 friendly support to guide you through setup and operations.

How can I contact AeroDrop support?

You can reach us via email at [email protected] or call +88 01329-731 839

Do you offer training or onboarding help?

Yes. AeroDrop provides beginner-friendly guides and customer support to get you started quickly.

What happens if a product goes out of stock?

You’ll be notified in your dashboard so you can update listings or replace the product.

Does AeroDrop handle returns or refunds?

Returns depend on the supplier’s policy, but AeroDrop helps facilitate resolution between you and the supplier.